Privacy Policy
This is the privacy statement of Kikkerland Europe B.V. (hereinafter referred to as: “Kikkerland”).
Kikkerland sells designer items to companies through various websites, kikkerland.com, kikkerlandwholesale.com and kikkerlandeurope.com. This also involves the processing of personal data.
This statement contains information about the processing of your personal data through these domains. Kikkerland is the party responsible for processing your personal data. We shall process your personal data in accordance with applicable legislation and regulations, including the General Data Protection Regulation and the Dutch Telecommunications Act, at all times. This statement sets out how and why we collect personal data, and the purpose for which this data will be used.
Kikkerland’s contact details are:
Kikkerland Europe B.V.
Beursplein 37, Room 540
3011AA Rotterdam
E-mail: [email protected]
CoC number: 14096178
Personal Data and Retention Periods
We shall not process your personal data for any purpose other than those set out in this privacy statement. In addition, your personal data shall not be retained for longer than is necessary for these purposes, unless retention or further processing is required by law. For further information about how long your specific personal data will be retained, please contact [email protected].
We shall request your prior consent for the processing of your personal information, unless we have a legitimate interest in processing your personal information without consent. If you have given your consent for the processing of such information, you have the right to withdraw this consent at any time, in which case the processing which was solely based on your consent will be stopped. The withdrawal of your consent does not, however, affect the lawfulness of the processing based on this consent prior to the withdrawal thereof or based on a legitimate interest.
We use all the data we collect for the following purposes:
- to allow our website to function more effectively;
- to determine, improve, test and view the effectiveness of our website;
- to view statistics, such as the number of visitors and traffic to the website;
- to rectify or diagnose technical problems;
- to inform you about changes to our services or products;
- to send you newsletters if you have given your consent for this, or if you are one of our customers or if you have indicated interest in a collaboration;
- to have our services and products evaluated by you;
- to have orders or service further processed by you.
Newsletters
Once you have become a customer or indicated that you are interested in a collaboration, you will receive the newsletter to keep you informed about Kikkerland products, special offers and fantastic gift ideas. We will ask you for your e-mail address so that we can send you these newsletters. You may unsubscribe at any time by clicking on the unsubscribe link at the bottom of each e-mail. Once you have unsubscribed, we will delete your e-mail address from our mailing list as soon as possible and within no more than 4 weeks.
Your Data at Kikkerland Europe B.V.
When placing an order or requesting orders through Kikkerland’s webshops, by e-mail, fax or phone, you must provide your company name, first name and surname, your phone number and e-mail address as well as your billing and delivery address. If you or your organisation completes orders, we may also ask you for your bank details in order to arrange the payment.
The personal data you enter will be retained until you ask for all data to be deleted. In that case, the data will be deleted within 3 months, insofar as there is no other legal retention obligation in relation to such data.
Customers’ personal data:
Company name, first name (including of managers), address, phone number, e-mail address, payment details, data concerning activity on the website, data concerning surfing behaviour about the website, web browser and device type, communication and information recorded in chat or CRM.
The personal data you enter will be retained until you ask for all data to be deleted.
We do not use automated decision-making.
Cookies
We also use cookies on our website. Cookies are small information files that are stored by your browser or application on the hard disk of your device.
Functional Cookies
We use certain functional cookies to allow the website to function. These cookies remember that you have logged in, for example, so you do not need to log in again on every page. These cookies are strictly necessary for the functioning and security of our website. There are also cookies present that are necessary for making a financial transaction in the webshop(s).
Analytical Cookies
We use Google Analytics cookies to measure the effectiveness and quality of our website. These cookies do not have or only have a limited impact on your privacy. We have entered into a processor’s agreement with Google, Chatra, Bol and Zoho. The last part of your IP address will be hidden and your data shall not be shared with Google for other purposes unless you have given your consent for this.
Tracking Cookies
We use tracking cookies to provide our services, such as: to display and measure chat on our website and advertisements, to pay external parties, to share the content of our website via social media, and to save preferences and the content of completed forms.
To give you an overview of all cookies used in our Cookie Overview.
You can indicate via your browser settings that you wish to decline or delete cookies automatically, but this may prevent optimal use of our website.
Your Rights
Because we collect and use your personal information, you have the right to ask us for access to, or to rectify or delete your personal data. You also have the right to limit or object to our processing of your personal data. You may also ask us to transfer your personal data to you.
In relation to the processing of your personal data by Kikkerland, you therefore have the right to:
- obtain a final decision concerning the processing or non-processing of your personal data and, if that is the case, to obtain access to this personal data and other related information;
- rectify incorrect personal data or supplement incomplete personal data;
- have your personal data deleted, if the data is no longer necessary, you withdraw your consent and no other legal ground exists for the processing, you – rightfully – have objected to the processing, and/or if your personal data has been unlawfully processed;
- to limit the processing, if it is uncertain whether your personal data is correct, your personal data has been unlawfully processed, your personal data is no longer necessary for Kikkerland but you need it for a legal action, and/or if you have objected to the processing and this objection is yet to be assessed;
- to obtain your personal data in a structured and electronic format and to transfer it – potentially directly – to another party.
You will receive a response to your request within no more than four weeks. Should you disagree with the content of this response, the rejection of your request or the processing of your data by Kikkerland in any way whatsoever, you have the right to lodge a complaint with the Dutch Data Protection Authority.
Third Parties
We shall share your personal data with other parties in certain cases if this is necessary for the execution of an agreement or if required by law or a competent authority. The personal data shall only be shared by Kikkerland if this is explicitly necessary for the collaboration.
In addition, our hosting and application partners will obtain the necessary access to certain data in order to provide the necessary support for the functioning of our web applications, technical error messages. We expect this not to have or only to have a limited impact on your privacy.
Some parties are located outside of the European Union. In that case, the transfer of your personal data is based on an adequacy decision by the European Commission. If that is not the case, Kikkerland has met appropriate or suitable guarantees with these parties. You may access or obtain a copy of these guarantees at any time by sending an e-mail to [email protected].
Amendment to Privacy Statement and Contact
Kikkerland may amend this privacy statement from time to time. We advise you to consult this privacy statement on a regular basis. We shall always process your personal data in line with the privacy statement when your data is collected.
Type of Data | With Whom | Purpose
---|---|--- Order details (first name and surname, billing and delivery address, phone number, e-mail address) | ERP supplier, Application/ICT partners, Administration office, distribution partners | Delivery and invoicing of orders Payment details | Administration office, credit insurance company, credit card collection | Payment of the order Chat and contact request | ERP supplier, Chatra | Answering of questions or requests via chat Newsletter | ERP supplier | General information and information about gift ideas and offers
If you have any questions about this privacy statement, please contact us by e-mailing [email protected].