English

Kikkerland Europe B.V.

Artikel 1. Definities 1.1 In alle schriftelijke communicatie en in deze algemene voorwaarden hanteert Kikkerland Europe B.V. (hierna: ‘Kikkerland’) de volgende definities: A. Agent: een lokale vertegenwoordiger die door Kikkerland middels een (schriftelijke) Agentuurovereenkomst is gemachtigd om haar te vertegenwoordigen bij het zakendoen met Klanten, maar die Kikkerland nooit kan binden zonder een Orderbevestiging van Kikkerland; B. Overeenkomst: de overeenkomst tussen Kikkerland en de Klant tot verkoop respectievelijk afname van Kikkerland producten en eventueel aanvullende diensten, in beginsel bevestigd middels een orderbevestiging (hierna gedefinieerd). C. Bijlage: de bijlage waarin een overeenkomst tot verwerking van persoonsgegevens is opgenomen, die aan deze algemene voorwaarden is gehecht en daarvan integraal onderdeel uitmaakt indien Kikkerland ten behoeve van Klant persoonsgegevens verwerkt. D. Backorder(s): Een bestelling of een deel van een bestelling dat niet direct uit voorraad geleverd kan worden, maar door Kikkerland geproduceerd of geïmporteerd moet worden. E. B2B bestelsysteem: Het elektronische bestelsysteem waartoe Kikkerland haar agenten en klanten toegang geeft om bestellingen van de Producten elektronisch te plaatsen; F. Klant: de natuurlijke of rechtspersoon, zijnde een ondernemer, die door Kikkerland als klant is goedgekeurd na ontvangst van een rekeningnummer waarmee de klant de Producten kan bestellen. G. Distributeur: een zelfstandig ondernemer die producten van Kikkerland lokaal verkoopt op basis van een distributeursovereenkomst. H. Schriftelijk: hieronder wordt verstaan geschriften per brief, per fax of elektronisch verzonden per post of automatisch aangemaakt door het B2B-bestelsysteem; I. Offerte(s): Alle door Kikkerland schriftelijk gedane aanbiedingen/offertes op gericht verzoek van Klant of diens Vertegenwoordiger om Producten. J. Persoonsgegevens: Alle gegevens betreffende een geïdentificeerde of identificeerbare natuurlijke persoon als bedoeld in artikel 4 onder 1 van de Algemene Verordening Gegevensbescherming (AVG) die Kikkerland ten behoeve van Klant verwerkt en die zijn omschreven in de Overeenkomst. K. Vooruitbetaalde offertes: Een offerte uitgebracht onder de voorwaarde van vooruitbetaling binnen 10 werkdagen; L. Bestellingen: Elke bestelling van Producten die door de Klant of diens Vertegenwoordiger mondeling of schriftelijk aan Kikkerland wordt medegedeeld; M. Orderbevestiging: De schriftelijke bevestiging van een Bestelling door Kikkerland aan de Klant; N. Het/de Product(en): Alle beschikbare producten van Kikkerland zoals weergegeven in haar Catalogi en website of B2B bestelsysteem. O. Vertegenwoordiger: een wettelijke vertegenwoordiger die de Klant vertegenwoordigt bij het zakendoen met Kikkerland, zoals een Agent; P. Kikkerland: de besloten vennootschap met beperkte aansprakelijkheid Kikkerland Europe B.V. gevestigd te Rotterdam, Nederland, en/of één van haar groepsmaatschappijen, die de Producten aanbiedt, verkoopt en levert.

Q. AV: Deze algemene voorwaarden zijn van toepassing op de contractuele relatie tussen Kikkerland en Klant door de schriftelijke vermelding op de Offerte of Orderbevestiging, ook wel Overeenkomst genoemd, die schriftelijk tussen voornoemde partijen tot stand komt.

Artikel 2. Toepasbaarheid 2.1 Deze AV zijn van toepassing op alle rechtsbetrekkingen (inclusief Overeenkomsten) tussen Kikkerland en Klant waarop Kikkerland deze voorwaarden van toepassing heeft verklaard. Tevens zijn deze AV van toepassing op alle overeenkomsten met Kikkerland voor de uitvoering waarvan derden dienen te worden betrokken. 2.2 Wijzigingen in deze AV zijn slechts geldig indien deze uitdrukkelijk schriftelijk tussen Kikkerland en Klant zijn overeengekomen. De toepasselijkheid van eventuele inkoop of andere voorwaarden van Klant wordt uitdrukkelijk van de hand gewezen. 2.3 Indien één of meerdere bepalingen in deze AV ongeldig zijn of vernietigd worden, blijven de overige bepalingen van deze AV volledig van toepassing. Kikkerland en Klant zullen ten aanzien van de nietige c.q. vernietigde bepaling(en) in overleg treden teneinde nieuwe bepalingen ter vervanging van de nietige c.q. vernietigde bepalingen overeen te komen, waarbij zoveel mogelijk het doel en de strekking van de oorspronkelijke bepaling in acht worden genomen.
Artikel 3. Niet gebondenheid. 3.1 Alle algemene informatie verstrekt door Kikkerland of de Agent aan Klant via websites, brochures, B2B bestelsysteem, of op enige andere mondelinge of schriftelijke wijze, zijn slechts indicatief en binden Kikkerland en Klant niet, tenzij bevestigd in de Orderbevestiging. 3.2 Alle aanbiedingen en ordergerelateerde schriftelijke communicatie tussen Kikkerland, agent, distributeur en klant is niet bindend tussen hen, tenzij dit uitdrukkelijk is overeengekomen in de orderbevestiging aan de klant.

Artikel 4. Aanbiedingen. 4.1 Aanbiedingen, waarin geen termijn voor aanvaarding is genoemd, zijn altijd vrijblijvend en kunnen door Kikkerland worden herroepen totdat Klant de Orderbevestiging heeft ontvangen na acceptatie van Klant door Kikkerland (bijv. kredietcheck e.d.). Indien de aanvaarding door Klant afwijkt van het Aanbod bindt dit Kikkerland niet. Een Offerte geldt in ieder geval als verworpen, indien deze niet binnen 14 dagen na dagtekening van de Offerte is aanvaard. 4.2 Vooruitbetaalde aanbiedingen worden als afgewezen beschouwd, indien betaling niet binnen 10 werkdagen na verzenddatum van de vooruitbetaalde aanbieding heeft plaatsgevonden. Na ontvangst van de betaling zal Kikkerland een Orderbevestiging sturen en beginnen met de uitvoering van de Prepaid bestelling als ware het een reguliere bestelling.

Artikel 5. Orderbevestiging. 5.1 Pas na verzending van de Orderbevestiging wordt een Order door Kikkerland geaccepteerd en is er sprake van een geldige Overeenkomst tussen partijen.

5.2 Indien de Orderbevestiging volgens Klant of diens Vertegenwoordiger niet de juiste gegevens van de bestelde Producten, prijzen, levertijd, afleveradres of andere belangrijke gegevens bevat, dan dient Klant of diens Vertegenwoordiger binnen 24 uur na verzending van de Orderbevestiging Kikkerland op de hoogte te stellen van eventuele omissies. Latere meldingen van omissies worden door Kikkerland niet in behandeling genomen. Kikkerland zal de Orderbevestiging alleen aanpassen als de aanpassingen tijdig zijn ontvangen, en te wijten zijn aan eigen fouten van Kikkerland of duidelijk schrijffouten zijn. 5.3 Mondelinge toezeggingen door of afspraken met medewerkers van Kikkerland binden Kikkerland pas nadat deze zijn bevestigd in de Orderbevestiging of in een uitdrukkelijk schriftelijk addendum bij de Orderbevestiging ondertekend door een bevoegde vertegenwoordiger van Kikkerland.

Artikel 6. Annulering. 6.1 Klant kan een Bestelling niet annuleren nadat de Orderbevestiging door Kikkerland is verzonden, tenzij dit schriftelijk is overeengekomen op de wijze zoals conform artikel 5.3 is aangegeven. 6.2 Indien Klant een Bestelling desondanks geheel of gedeeltelijk annuleert, heeft Kikkerland de keuze om ofwel de overeengekomen prijs van de geannuleerde Bestelling of een deel daarvan in rekening te brengen, ofwel alleen de verzendkosten + 8% restocking fee terug te berekenen.

Artikel 7. Levertijd en Inco voorwaarden. 7.1 Een door Kikkerland opgegeven levertijd is slechts indicatief en geldt niet als fatale termijn. Kikkerland is, ook bij een overeengekomen levertijd, eerst in verzuim nadat de klant Kikkerland met een redelijke termijn tot nakoming

heeft aangemaand. 7.2 De leveringscondities worden voor iedere bestelling afzonderlijk overeengekomen en worden bevestigd in de orderbevestiging. Alle Incoterms genoemd in de Orderbevestiging en genoemd in dit artikel zijn gebaseerd op de Incoterms 20 20 of de laatste versie daarvan. 7.3 Aflevering van de Producten vindt plaats zodra Kikkerland de Producten aan Klant heeft vrijgegeven of namens haar heeft vrijgegeven zoals overeengekomen in de bevestigde Incoterm in de Orderbevestiging. 7.4 Klant is te allen tijde verplicht de Producten in ontvangst te nemen op het moment dat deze hem ter beschikking worden gesteld conform de Orderbevestiging. Indien Klant de Producten niet in ontvangst neemt, is Klant in verzuim en is Kikkerland gerechtigd, onverminderd haar overige rechten, naar eigen goeddunken: a) de Producten voor rekening en risico van Klant te (doen) vervoeren naar het adres van Klant met een vervoermiddel naar keuze van Kikkerland, dan wel de Producten voor rekening en risico van Klant op te slaan, b) de Bestelling als
ontbonden te verklaren zonder dat enige ingebrekestelling of rechterlijke tussenkomst vereist is, onverminderd haar recht om vergoeding te vorderen van de door Kikkerland geleden schade, verlies of eventueel gederfde winst, te vermeerderen met de wettelijke rente, te berekenen vanaf het moment van opeisbaarheid van de vordering. In geval van een vooruitbetaalde bestelling is Kikkerland gerechtigd haar vordering te compenseren met de reeds van Klant ontvangen gelden.

7.5 Kikkerland is gerechtigd de Bestelling gedeeltelijk te leveren en deze te wijzigen in een Backorder, doch zal trachten de Bestelling zo volledig mogelijk te leveren. Elke verzonden bestelling (initiële of backorder) wordt geacht geheel te zijn uitgevoerd op het moment van

ontvangst, voor het gedeelte of geheel dat is verzonden, medegedeeld en aangetoond door Kikkerland paklijst 7.6 Kikkerland is te allen tijde gerechtigd, om rekening te houden met verpakkingseenheden, het aantal Producten in de Bestelling naar boven af te ronden en tussentijdse prijsverhogingen van haar Kikkerland door te berekenen, waaronder begrepen verhoogde transportkosten en dergelijke. 7.7 Voor alle bestellingen met opdruk gelden minimum aantallen. Deze minimumhoeveelheden zijn gebaseerd op de minimumhoeveelheden van de fabrikant en verschillen per Product. In sommige gevallen kunnen kleinere aantallen worden geproduceerd tegen een meerprijs. Dit dient in overleg en zo mogelijk schriftelijk overeengekomen te worden met Kikkerland. 7.8 Klant zal alle medewerking verlenen aan de aflevering van de Producten, waaronder in het bijzonder het beschikbaar stellen van voldoende opslagruimte voor de Producten. 7.9 Indien de Producten op verzoek van Klant in gedeelten worden geleverd, en indien mogelijk, is Kikkerland bevoegd de extra kosten van opslag en transport in rekening te brengen. 7.10 De - indicatieve - leveringstermijn gaat pas in nadat Kikkerland de Orderbevestiging heeft verzonden en alle voor de uitvoering van de Order benodigde materialen en gegevens door Klant aan Kikkerland ter beschikking zijn gesteld, en - indien van toepassing - nadat Kikkerland een eventueel overeengekomen vooruitbetaling van Klant heeft ontvangen. Als tijdens de uitvoering van de Bestelling blijkt dat er vertraging in de levering optreedt, dan wordt de levertijd verlengd met zoveel dagen als nodig is, maar bij een aanzienlijke overschrijding die langer duurt dan 6 weken heeft Klant het recht de Bestelling te annuleren, tenzij deze overschrijding wordt veroorzaakt door overmacht zoals genoemd in artikel 12. Kikkerland is in geen geval aansprakelijk voor schade als gevolg van niet tijdige levering, indien en voor zover die niet tijdige levering te wijten is aan omstandigheden die niet aan Kikkerland zijn toe te rekenen, waaronder begrepen niet (tijdige) nakoming door haar fabrikanten of Kikkerland. 7.11 Het niet (tijdig) nakomen van enige betalingsverplichting door Klant, schort de nakoming van de leveringsverplichting van Kikkerland op.

Artikel 8. Inspectie bij aflevering, retourzendingen, vervanging en terugroepen. 8.1 Klant heeft de verplichting om binnen 1 4 dagen na aflevering van de Producten te onderzoeken en schriftelijk aan Kikkerland te melden of de Producten niet conform de specificatie in de Orderbevestiging zijn geleverd of gebreken vertonen. Producten worden als ondeugdelijk beschouwd wanneer zij niet compleet, beschadigd, kapot of niet functionerend zijn of niet gebruikt kunnen worden voor het doel waarvoor zij bestemd zijn.

8.2 Indien Klant tijdig melding maakt als bedoeld in 8.1 kan Klant de Producten pas retourneren na ontvangst van een retourautorisatienummer en afleveradres van Kikkerland. Klant dient de Producten binnen 14 dagen in goede staat, in de originele verpakking, volledig ongelabeld en inclusief POS aan Kikkerlands magazijn te retourneren. Transport van geretourneerde producten is voor rekening en risico van Kikkerland indien Kikkerland de retourzending schriftelijk heeft goedgekeurd. Geretourneerde producten zonder retourautorisatienummer worden geweigerd door het magazijn. 8.3 In plaats van creditering van de defect geretourneerde producten volgens 8.1. en 8.2. is Kikkerland ook gerechtigd om op haar kosten de geretourneerde producten te crediteren. Kikkerland is ook gerechtigd naar eigen keuze de geretourneerde (onderdelen van de) Producten te repareren, dan wel vervangende (onderdelen van de) Producten te leveren, maar in ieder geval kosteloos. 8.4
Reclamaties wegens vermissing of geopende verpakkingen van Producten kunnen slechts worden gehonoreerd indien dit binnen 14 dagen op de afleverbon van de vervoerder of schriftelijk aan Kikkerland is gemeld. Retourzending van geopende verpakkingen is alleen toegestaan indien dit vooraf schriftelijk is goedgekeurd door Kikkerland. Klant dient de Producten zoveel mogelijk volgens de aanwijzingen in 8.2 terug te sturen. 8.5 Kikkerland is tevens te allen tijde bevoegd om in het kader van een terugroepactie vervanging van Producten aan Klant toe te rekenen wanneer Kikkerland daartoe van overheidswege wordt gedwongen of dit noodzakelijk acht in het belang van haar Klanten en Consumenten die het Product uiteindelijk zullen kopen of gekocht hebben. Dit wordt niet beschouwd als een tekortkoming in de nakoming van de bestelling door Kikkerland. 8.6 Afwijkingen in de Producten die, alle omstandigheden in aanmerking genomen, in redelijkheid geen of een geringe invloed hebben op de gebruikswaarde van de Producten, worden beschouwd als afwijkingen van onbeduidende betekenis en brengen de levering niet in verzuim met de Orderbevestiging zoals genoemd in 8.1. 8.7 Kikkerland is niet verantwoordelijk voor geringe verschillen tussen de monsters en de werkelijke aantallen, soorten, maten, hoeveelheden, kleuren, afbeeldingen en/of andere werkelijke gegevens en die welke door Kikkerland zijn vermeld, tenzij deze verschillen leiden tot een wezenlijke wijziging in de technische en/of esthetische eigenschappen van de Producten. Kikkerland is niet aansprakelijk voor schade als gevolg van dergelijke geringe verschillen.

8.8 De Klant is verplicht de instructies voor het bewaren van de Producten strikt uit te voeren volgens de bij die Producten behorende voorschriften. 8.9 De prestatie van Kikkerland geldt in ieder geval als deugdelijk tussen partijen, indien de Klant de geleverde Producten heeft gebruikt.

Article 9. Price and price alterations. 9.1 All indicated prices are ex works warehouse in The Netherlands, excluding transport, packaging ( standard-) packing, Value Added Services (VAS) on items or order, and value added tax (VAT), import duties, and other levies and taxes imposed by the government of Customer, except for and as far as explicitly agreed otherwise, in the currency as mentioned in the Order Confirmation. 9.2 The prices, which have been indicated by Kikkerland in the Order Confirmation, will solely apply for the agreed specifications in the Order Confirmation.

9.3 Kikkerland is authorized to increase the prices as mentioned in an Offer or in the Order Confirmation, when one or more of the following circumstances occur after closing the Agreement though not later than until the delivery: increase in costs of the Products, the (raw) materials, semi-manufactured Products or services which are required for carrying out the Order Confirmation, increase of transportation costs, of wages, of employer costs, social insurance, of costs related to other employment terms, introduction of new and increase of existing state charges on raw materials, energy-of residues, a change in currency ratios or, in general, circumstances which are similar to the previous. 9.4 When the total price as mentioned in an Offer, Order or in an Order Confirmation is higher that 30% the Customer is entitled to cancel the Order in writing within 14 days after the increase of the prices has been communicated to the Customer.

Article 10. Payment conditions. 10.1 Payments take place in the currency as specified in the Order. 10.2 Unless agreed otherwise, the Customer must settle the price and other sums due by virtue of the Order Confirmation within 30 (say: thirty) days after the invoice date, without any possibility to appeal to any discount, settlement or suspension. The entitlement of the Customer to any legal compensation ( verrekening ) is excluded. 10.3 Kikkerland can impose on Customer payment at delivery instead of payment per invoice at any time even when Customer is used to payment on invoice. 10.4 Invoices are directly due when Customer is: a. Bankrupt or has a winding up order made; or b. Passes a resolution for voluntary winding up except for the purposes or reconstruction while solvent other than for the purpose of a scheme of reconstruction or amalgamation; or c. Makes a composition or arrangement with
its creditors ; or d. An administrator, administrative receiver, receiver or manager of all or a substantial part of Customers business or undertaking is appointed; or e. Possession is taken by or on behalf of the holders of any debentures secured by a charge. 10.5 Any complaints about invoices must be submitted in writing within 14 days after the date of the invoice. Failing such a timely submission of complaints, all claims against Kikkerland shall lapse. 10.6 The Customer is at all times and regardless the agreed payment conditions, held at first request by Kikkerland to submit surety for the satisfaction of all sums to be paid to the Kikkerland by virtue of the Agreement. The offered surety must be to such an extent that the claims and possible additional interest and costs will be sufficiently covered and that Kikkerland can claim this without difficulty. 10.7 A surety, that has become insufficient at a later stage, will at first request by the Kikkerland be complemented to sufficient surety. The obligations on the side of the Kikkerland will be suspended until the moment the surety as meant here is stood.

10.8 If the Customer does not pay timely as meant in section 1 of this article 10 , he will owe legal interest for trade transactions according to the Dutch Civil Code 6:119a ( wettelijke handelsrente ) over the sum with regard to which the delay in satisfaction has occurred as of the invoice date. Kikkerland will be authorized to charge this interest over the period in which the Customer has failed to fully - meet his payment obligation. 10.9 If the Customer has not or not fully fulfilled the payment obligation as specified in article 10.2, the extra- judicial collection costs will be payable according to the extra-judicial collection costs sliding scale ( BIK ) in the Netherlands, as well as the statutory interest indicated in article 10.8 on the extra-judicial collection costs from the day on which they become payable. Kikkerland will send to the Customer a written demand for payment of the outstanding amount, the interest payable on the outstanding amount, the extra-judicial collection costs and the statutory interest on it, within a 7 day deadline. If after the deadline has expired the Customer has not or not fully fulfilled his payment obligations, Kikkerland will be able to bring a legal action against the Customer. All court and/or execution costs which Kikkerland had to incur as a result of the non-fulfilment by the Customer will then also be at the expense of the Customer.

Article 11. Shipping documentation 11.1 If so requested, Kikkerland undertakes to do its best in providing full customs and excise regulation documentation for all the Products without giving the Customer a guarantee that this documentation is fully compliant. The Customer is at all times itself responsible for the correctness of the documentation and information supplied to Kikkerland, and Kikkerland does not accept any liability for any consequences of the documents prepared being not complete or incorrect, unless in case of intent or gross negligence of Kikkerland.

Article 12. Force Majeure. 12.1 Shortcomings of Kikkerland in fulfilling the Order Confirmation cannot be imputed to her, if they are not due to her fault or these cannot be held accountable to her by virtue of the laws ruling these conditions, these conditions and / or the opinions common in commercial traffic. 12.2 Shortcomings of Kikkerland in fulfilling the Order Confirmation due to war, wrongful acts, terrorist acts, mobilization, riots and/or clashes, with regard to persons or groups which are made use of by the Kikkerland for carrying out the Order Confirmation shall be considered as Force Majeure. Furthermore weather conditions, floods, closed shipping traffic, other transport congestion, stagnation in, or otherwise limitation or ceasing of the supply by public utilities companies, (virus) pandemics, shortage of coals, gas, oil products or other means for generating energy, fire, machine defect and other accidents, (wild/unorganized) strikes/work stoppage, lock-outs, union actions, export customs limitations or difficulties, other state-imposed measures, non delivery or wrong delivery of necessary (raw) materials and semi manufactures by third parties, shortages in materials, or shortages in certain doses or quantities of raw materials,

intent or gross fault of assistants, illness of employed staff of Kikkerland, and other similar circumstances which will be considered as non-imputable to Kikkerland and will allow her for
such an extension of delivery time under the Order Confirmation as may required and appropriate taking all the circumstances into consideration and do not grant the Customer any right on termination of the Order Confirmation or for compensation for any losses whatsoever. 12.3 In the event that the Force Majeure affects more than 50% of the Products ordered by the Customer, continuing for ninety (90) consecutive days or more from the date of the event of Force Majeure, following consultation between the parties hereto, both parties shall be entitled to terminate this Agreement forthwith at any time thereafter, such termination to be effective on the date that notice of termination is delivered to either party and each party shall have no liability to the other than to pay for services executed or performed satisfactorily up to the date of termination.

Article 13. Retention of title 13.1 Kikkerland shall retain the property title to all Products delivered to Customer until the full purchase price, inclusive of interests and costs, for all delivered Products have been fully paid. The retention of title shall also apply to amounts that may become due and payable by Customer because of a failure on the part of Customer to perform one or more of its obligations under the Order Confirmation (including services) towards Kikkerland.

13.2 For as long as Kikkerland shall own the Products, Customer shall not have the right to dispose of the Products delivered by Kikkerland, and/or to sell and/or encumber them, and/or to process them. However, Customer shall be allowed to use, or, as the case may be, to sell the Products within the normal conduct of its business, it being understood that Kikkerland shall keep its rights of retention or acquire the rights of Customer towards its customers until Customer shall have fully paid the Products and shall have performed its other obligations towards Kikkerland under similar agreements.

13.3 In that case Customer shall assign such rights to Kikkerland, in as far as necessary, which assignment is accepted by Kikkerland. However, Customer shall not be allowed to alienate the Products within the framework of the normal conduct of its business when Customer has applied for a moratorium or has been declared to be in liquidation.

13.4 As long as Kikkerland shall own the Products, Kikkerland shall be allowed to take repossession of the Products delivered by Kikkerland at the place where they are located at the expense of Customer, without any notification of default or judicial intervention being required. Customer shall be obliged to store the Products delivered by Kikkerland with retention of title with due care and clearly identifiable as being our property.

If the Customer has its registered office in Germany, Belgium, France or England and if the Products to be delivered by Kikkerland are actually delivered to Customer in Germany or in Belgium, the legal consequences of the retention of title with respect to the ownership of the Products delivered or to be delivered to the German or Belgian other party shall be governed by German or Belgian law. In that case the preceding provisions of this clause shall not apply.

13.5 In case Customer that has its registered office in Germany , the preceding clauses shall be replaced by

the following provision:

Das Eigentum an den gelieferten Produkten bleibt zur Sicherung aller Ansprüche vorbehalten Kikkerland aus der gegenwärtigen und künftigen Geschäftsverbindung bis zum Ausgleich aller Salden gegen Customer und seine Konzerngesellschaften zustehen. Eigentum’ Kikkerland erstreckt sich auf die durch Verarbeitung der Vorbehaltsware entstehende neue Sache. Customer stellt die neue Sache unter Ausschluss des eigenen Eigentumserwerbs für Kikkerland her und verwahrt sie für Kikkerland. Hieraus erwachsen ihm keine Ansprüche
gegen Kikkerland. Vorbehaltsware mit waren anderer Lieferanten, deren Eigentumsrechte sich ebenfalls an der neuen Sache fortsetzen, erwerben Kikkerland zusammen mit diesen Lieferanten – unter Ausschluss eines Miteigentumserwerbs des Customers - Miteigentum an der neuen Sache, wobei die Miteigentumsanteil vom Kikkerland dem Verhältnis des Rechnungswertes unserer Vorbehaltsware zu dem Gesamtrechnungswert aller mitverarbeiteten Vorbehaltswaren. Customer tritt bereits jetzt seine Forderungen aus der Veräußerung von Vorbehaltsware aus gegenwärtigen und künftigen Warenlieferungen durch Kikkerland mit sämtlichen Nebenrechten im Umfang vom Kikkerland’s Eigentumsanteils zur Sicherung an Kikkerland ab. Bei Verarbeitung im Rahmen eines Werksvertrages wird die Werklohnforderung in Höhe des anteiligen Betrages van die Rechnung vom Kikkerland für die mitverarbeitete Vorbehaltsware schon jetzt an Kikkerland abgetreten. Solange der Customer seinen Verpflichtungen aus der Geschäftsverbindung an Kikkerland ordnungsgemäß nachkommt, darf er über die in Kikkerland’s Eigentum stehende Produkten im ordentlichen Geschäftsgang verfügen und die an Kikkerland abgetretenen Forderungen selbst einziehen. Bei Zahlungsverzug oder begründeten Zweifeln an der Zahlungsfähigkeit oder Kreditwürdigkeit desCustomers ist Kikkerland berechtigt, die abgetretenen Forderungen einzuziehen und die Vorbehaltsware zurückzunehmen. Scheck-/Wechselzahlungen gelten erst nach Einlösung der Wechsel durch den Customer als Erfüllung. Hinsichtlich der Vereinbarung von Eigentumsvorbehaltsrechten gilt ausschließlich deutsches Recht. 13.6 In case Customer has its registered office in Belgium , the following provision shall apply: In the event of failure to pay on the due date, the sale may be considered void by Kikkerland by operation of law and without any notice being required. The Products shall remain our property until full payment of the price. All risks shall be for the account of Customer. Any advance payments made shall continue to have been acquired by Kikkerland by way of compensation for possible losses in the event of resale.

1 3.7 In case Customer that has its registered office in France , the preceding clauses shall be replaced by the following provision: La propriété des biens délivrés ne sera transférée qu’au moment du paiement intégral du prix.

13.8 In case Customer that has its registered office in England , the preceding clauses shall be replaced by the following provision: Kikkerland remains the owner of all goods supplied to the Customer until such time payment has been received in full from the purchaser. The goods shall remain the property of Kikkerland and Customer shall store them so that they are readily identifiable as the Products, until such time as payment for them an for all other Products agreed to be sold to Customer had been received in full. If the Products have been resold Kikkerland’s beneficial entitlement shall be attached to the proceeds of the re-sale and will be able to claim the full purchase price of the proceeds received. Where ownership of any Products remains vested with Kikkerland, she shall be entitled to repossess any Products supplied at any time. Kikkerland may for the purpose of recovering its Products enter upon any premises where they are stored or where they are reasonably thought to be stored and may repossess the same. It is the sole responsibility of the Customer to ensure that all Products received from Kikkerland are fully insured against any eventually including, but not limited to, fire, theft, flooding, etc, until such time ownership of said Products has passed to customers. Should Products become damaged in any way after they have been received by the purchaser, the purchaser will be liable to pay to the Company the full purchase price of the Products.

Article 14. Warranty, liabilities and Indemnities 14.1 Kikkerland shall warrant proper operation of the Products appropriate to their nature and intended purpose towards consumers according to Dutch law, but at all times maximized at a period of 12 months. The burden of proof for defects shall reside with the Customer.

14.2 With respect to parts of the Products delivered by third parties to Kikkerland and subsequently delivered by Kikkerland to Customer, Kikkerland grants Customer, also if the
Products delivered by Kikkerland have been composed of goods delivered to Kikkerland by third parties, the same guarantee but no further guarantee as the guarantee granted to Kikkerland by our supplier (s). Customer can only invoke Kikkerland’s obligations under this clause after Customer has performed all its obligations resulting from the Order Confirmation.

14.3 Customer shall be obliged to indemnify Kikkerland against all claims from third parties related to the Products delivered by Kikkerland, or, as the case may be, to the work carried out by Kikkerland as far as this is allowed under the applicable product liability acts.

14.5 The liability of Kikkerland is limited to intent or gross negligence and – if applicable - European and national Dutch product liability. No other liability than this will be accepted which amongst others implies that no liability will be accepted for delayed or wrong deliveries, for wrongful acts of her employees, who are not in charge of the company of Kikkerland. This liability will never lead to compensation of consequential loss ( gevolgschade / indirecte vermogensschade ), bodily injury by Kikkerland and will in any case be limited equal to the invoice value of the Products in question, exclusive of taxes, it being understood that Kikkerland shall be only liable up to a maximum amount of € 5,000.00 (five thousand euros) per damage/loss event.

The expression "consequential losses" includes by way of example but is not limited to loss of

anticipated profits, loss of use, loss of production - any claim with regard to pollution included - and

business interruption whether or not foreseeable at the date hereof and irrespective of the cause of

such loss or damage, including amongst other things where such loss or damage is caused by or

contributed to by the negligence on the part of the Customer.
Article 15. Default and termination 15.1 Neither party shall give notice of termination nor take any action for filing a claim under any of the provisions the T\&C without first seeking an opportunity of discussing the matter, with a view to establishing whether an alternative course acceptable to both parties can be found. 15.2 Kikkerland hereto shall have the right to cancel the Order Confirmation forthwith on giving notice to Customer, if at any time during the performance of the Order Confirmation hereunder: a. Customer becomes bankrupt or has a winding up order made; or b. Customer passes a resolution for voluntary winding up except for the purposes of reconstruction while solvent other than for the purpose of a scheme of reconstruction or amalgamation; or c. Customer makes a composition or arrangement with its creditors ; or d. An administrator, administrative receiver, receiver or manager of all or a substantial art of Customer's business or undertaking is appointed; or e. Possession is taken by or on behalf of the holders of any debentures secured by a charge; Such termination shall be effective on the date that notice of termination is delivered to the party on which it is being served. 15.3 In the event of termination under the provisions of Sub-clause 15.2, the Customer shall pay Kikkerland in respect of the Products delivered or performed satisfactorily up to the date of such termination, insofar as such charges shall not already have been covered by payments on account to Kikkerland, in accordance with the terms of the Order Confirmation. Furthermore, the Customer shall be due compensation to Kikkerland for the premature cancellation.

Article 16. Rights of intellectual property 16.1 Kikkerland reserves all rights of intellectual property, such as Kikkerlands trademarks, designs and model laws, copyrights, etc. (hereinafter IP rights) with respect to Products and information in Offers, Orders and Order Confirmations, websites and/or agreements, and/or the models, designs, samples, drawings, representations and/or instructions for use related to the Products regardless if Products are designed at the specific request of Customer. Customer will not infringe in any way with the IP rights.
16.2 Kikkerland has a very specific Trademark and marketing policy as incorporated in the usage of her agreements regarding her Products leading to being very selective about the sales channels through which the Products can be sold. In that respect authorized Agents and Distributors are only allowed to sell the Products in a way that this does not infringe with

this policy.

16.3 Customer will immediately inform Kikkerland in writing if Customer discovers any infringement of the IP rights and the policy as mentioned under 16.2. in the Territory or if a third party invokes superior rights to the IP rights and will assist Kikkerland in any possible way to defend its rights.

16.4 Kikkerland shall not be liable towards Customer for any infringements of rights of intellectual property of third parties, made in connection with the Products. Customer shall be obliged to indemnify Kikkerland against any and all claims from third parties in connection with Products if these are designed and produced at the specific request of Customer.

Article 17. Applicable law and disputes 17.1 These terms and conditions and all our Offers, Orders and Order Confirmations and/or all other contracts of sale shall be governed by Dutch law, this with the exception of the provisions of article 13 of these general terms and conditions.

1 7.2 The applicability of the United Nations Convention on Agreement’s for the International Sale of Goods of 11 April 1980 is excluded explicitly.

17.3 The competent court of Rotterdam shall be authorized to hear all claims instituted by or against Kikkerland, this without prejudice to Kikkerland’s right to submit disputes to another competent court if this is desired. The above does not prejudice Kikkerland’s rights to solve disputes by means of arbitration proceedings before the International Chamber of Commerce in accordance with the Arbitration Rules of the International Chamber of Commerce by one arbiter. The place of the arbitration proceedings shall be Rotterdam, The Netherlands. The arbitration proceedings shall be conducted in the English language.

Article 18. Validity 18.1 The T\&C will maintain their validity after the termination or annulment of the entire Agreement or a part thereof.

Article 19. Secrecy 19.1 Customer and Kikkerland hereby commit themselves to strict secrecy to each other with regard to all that which is or will be known to them by virtue of the Agreement(s) which have been closed by them or will be closed by them. 19.2 This stipulation also applies to all persons who are employed by Customer or Kikkerland and also applies to third parties, be they natural or legal persons, who work on behalf of one of the parties.

Article 20. GDPR (AVG) 20.1 Kikkerland processes Personal Data of its Customers, Agents and Distributors. The processing and purpose of the collection of Personal Data is further explained in the Privacy Statement of Kikkerland, that can be read on and downloaded from the website of Kikkerland.

Article 21. Final stipulation
21 .1 These T\&C intend to represent a reasonable arrangement of the legal relationship between

Kikkerland and the Customer. As far as circumstances might occur, in which these terms or any

stipulation thereof, might lead to unreasonable results, the parties will make serious efforts to come
to a solution in good joint consultation, which is accordance with the spirit and the tenor of the T\&C.

ANNEX: PERSONAL DATA PROCESSING
If Kikkerland processes Personal Data in performing the Agreement for the Customer, in addition to the T\&C the conditions set out below will be applicable.

Article 1. General 1.1. The concepts which have been defined in this Annex in the General Data Protection Regulation (further herein: 'GDPR') have the meaning given to them in the GDPR. In processing the personal Data the Customer can be indicated as the Controller, or if the Customer processes the Personal Data for the benefit of a third party as the Processor. (Depending on the capacity in which the Customer processes Personal Data) Kikkerland fulfils the role of Processor or sub-processor.

Article 2. Purposes of the processing 2.1. Kikkerland undertakes to process Personal Data on the instructions of the Customer under the conditions of the Agreement. The processing will exclusively take place in connection with the performance of the Agreement plus those purposes which are reasonably associated with it or which are determined in further

agreement.

2 Kikkerland will not process the Personal Data for any other purpose than as determined by the Customer. The Customer will inform Kikkerland of the processing purposes insofar as they have not yet been mentioned in this Annex. The Agreement stipulates which categories of data subjects and Personal Data are involved. 2.3. Kikkerland has no control over the purpose of and the means for processing Personal Data. Kikkerland will not take any decisions with regard to the receipt and use of the Personal Data, the provision to third parties and the duration of storage of Personal Data.

Article 3. Obligations of Kikkerland 3.1. With regard to the processing operations referred to in article 2 of this Annex, Kikkerland will ensure compliance with the conditions imposed on processing Personal Data pursuant to the GDPR. 3.2. Kikkerland will process Personal Data which will be supplied by or on behalf of the Customer to Kikkerland.

3 Kikkerland will inform the Customer, at the latter's request to this end and within a reasonable period, about the measures taken with regard to his obligations under this Annex. 3.4. The obligations of Kikkerland arising from this Annex also apply to the persons processing Personal Data under the authority of Kikkerland. 3.5. Kikkerland will inform the Customer if in his opinion an instruction of the Customer is in contravention of the relevant privacy legislation and regulations. 3.6. Kikkerland will render the necessary cooperation to the Customer when in connection with the processing operations a data protection impact assessment or a prior consultation with the regulatory authority would be necessary. Article 4. Transfer of personal Data 4.1. Kikkerland can process the personal Data in countries within and outside the European Union with due observance of legislation and regulations. 4.2. Kikkerland will report to the Customer at the latter's request which country or countries are involved.

Article 5. Sharing the responsibility 5.1. The parties will take care of the compliance with applicable privacy legislation and regulations. 5.2. The processing operations allowed will be carried out by Kikkerland within a (semi-)automated environment, but without automated decision-making. 5.3. Kikkerland is only responsible for processing the Personal data under this Annex in accordance with the instructions of the Customer and under the explicit (ultimate) responsibility of the Customer. Kikkerland will not be responsible for all other Personal Data processing, including in any event but not limited to the collection of the Personal Data by the Customer, processing operations for purposes not reported by the Customer to Kikkerland, processing by third parties and/or for other purposes. The responsibility for these processing operations rests exclusively with the Customer. 5.4. The
Customer guarantees that the content, use and the instructions to process Personal Data, as meant in this Annex, are not unlawful and do not infringe on any right of third parties.

Article 6. Engagement of third parties or sub-contractors 6.1. The Customer hereby grants consent to Kikkerland to engage third parties (sub-processors) in processing the data. 6.2. At the request of the Customer Kikkerland will inform the Customer as soon as possible about the sub- processors he has engaged. The Customer is entitled to object to the engagement of a sub-processor. This objection must be submitted in writing within two weeks and supported by arguments. 6.3. The Customer will ensure unconditionally that these third parties undertake in writing the same obligations as have been agreed between the Customer and Kikkerland. Kikkerland guarantees correct compliance with these obligations by these third parties.

Article 7. Security 7.1. Kikkerland will do his utmost to take suitable technical and organizational measures with regard to the Personal Data processing to be carried out against loss or against any form of wrongful processing (such as unauthorized access, impairment, changes to or transmission of the personal data). 7 .2. Kikkerland does not guarantee that the security is effective under all circumstances. Kikkerland will do his utmost to allow the security to comply with a level that is not unreasonable considering the latest technology, the sensitivity of the Personal Data and the costs involved with effecting the security. 7.3. The Customer will only make Personal Data available for processing to Kikkerland if the Customer has ensured that the required security measures have been taken. The Customer is responsible for compliance with the measures agreed by the parties.

Article 8. Reporting duty 8.1. In the event of a security leak and/or data leak (which means: a breach of the security which by accident or wrongfully leads to destruction, loss, change or unauthorized transfer of or unauthorized access to data transmitted, stored or otherwise processed) Kikkerland will try to the best of his abilities to inform the Customer of this as soon as possible in connection with which the Customer shall assess whether he will or will not inform the supervisory authorities and/or the data subjects. The Customer will try to the best of his abilities to make the information provided complete, correct and accurate. 8.2. If legislation and/or regulations require it Kikkerland will cooperate with informing the respective relevant authorities and any data subjects. The Customer is responsible for reporting this to the relevant authorities. 8.3. The reporting duty covers in any event reporting the fact that there has been a leak, as well as:

What the (assumed) cause of the leak is;
What the consequence (for the time being known and/or to be expected) is; What the (proposed) solution is;

What measures have already been taken;
Contact details for the follow-up of the reporting notice;
Who has been informed (such as the data subject himself, the Client, the supervisory authority).

Article 9. Dealing with requests of data subjects 9.1. In the event that a data subject sends a request about his personal data to Kikkerland, Kikkerland will pass on the request to the Customer and will inform the data subject of this. The Customer will subsequently deal further with the request himself. If it becomes apparent that the Customer needs the assistance of Kikkerland in order to accommodate a request of a data subject, Kikkerland will cooperate with this and Kikkerland can charge costs for this.

Article 10. Audit 10.1. The Customer is entitled to have audits carried out by an independent expert, who is bound by secrecy, in order to verify the compliance with all aspects of this Annex. 10.2. This audit will only take place after the Customer has asked for similar audit reports present at Kikkerland and has assessed them and puts reasonable arguments forward which still justify an audit initiated by the Customer. Such an audit is justified when
the similar audit reports present at Kikkerland do not or do not sufficiently give any final answers about Kikkerland being compliant with this Annex. The audit initiated by the Customer takes place annually two weeks after the prior announcement by the Customer. 10.3. Kikkerand will cooperate with the audit and provide all information reasonably relevant to the audit, including supporting details such as system logs and employees in as timely a manner as possible and within a reasonable period, whereby a period of not more than two weeks is reasonable unless this is contrary to an urgent interest.

10.4. The findings in connection with the audit performed will be assessed by the parties in mutual consultation and in connection with this will be either implemented or not implemented by either party or by both parties jointly. 10.5. The reasonable costs of the audit are borne by the Customer on the understanding that the cost of the expert to be hired will always be borne by the Customer.

Article 11. Term and notice of termination 11.1. The agreement as included in this Annex has been entered into for the term as stipulated in the Agreement between the Parties and failing this in any event for the duration of the cooperation. 11.2. The agreement included in the Annex cannot be terminated prematurely. 11.3. The Parties can only amend the agreement included in the Annex with mutual consent. 11.4. After termination of the agreement as included in the Annex, Kikkerland will immediately destroy the Personal Data received from the Customer unless the Parties agree otherwise.

Version December 2020