The coasters were much stiffer than the previous ones we had so didn't work quite as well though they will hopefully loosen up. I was also not happy about the payment process. The system automatically assumed an address which was not the correct one. Indeed I had to contact you to give you the correct delivery address. Then another part of your business did not know the change had been made.
The delivery was in a box when it could have been in an envelope which might have been much cheaper than the v expensive postage and would have gone through our letter box. Altogether rather a disappointing shopping experience though I was pleased to find that the coasters still existed,